We work with clients to understand their business, analyze challenges, and implement plans for sustained improvement.

Strategy & Analytics

PLANNING • DATA ANALYTICS • ORGANIZATIONAL IMPROVEMENT

We offer a data-driven approach to developing or refreshing strategies. We understand best-practices, engage stakeholders, and use advanced analytics to inform strategy and improve decision-making.


Design

HUMAN-CENTRED DESIGN • PROGRAM DESIGN • SERVICE DESIGN

We take a human-centred approach to service design by including the people we are designing for in all steps of the process. We believe it is important to involve clients and client-facing staff to co-design services and programs.


People

LEADERSHIP • DIVERSITY & INCLUSION • CHANGE

We understand that an organization’s people and its culture are some of its most important assets. We work with clients to help develop leaders and implement complex organizational change.

Technology

IT PLANNING • ARCHITECTURE • PRIVACY

Information technology is an important part of business improvement and organizational change. We help clients with technology strategy, system design, system selection, and have expertise in privacy and information sharing.


Transformation

PROJECT PLANNING • BUSINESS ARCHITECTURE • IMPLEMENTATION

Many organizations are going through broad-sweeping organizational change. We support our clients through transformation by providing structure, process and plans that make the change possible.


Pier Labs

BEHAVIOURAL SCIENCE • EXPERIMENTATION • SOCIAL INNOVATION

Davis Pier’s new social innovation outpost, Pier Labs, works with partners in government, healthcare, academia, and the not-for-profit sector to help solve some of the toughest problems our region is facing. From healthcare, employment, and poverty, to education and public safety, our approach is to use behavioural science and evidence to develop policy and program improvements that we then rigorously test through experimentation.

Interested in learning more about our services? CONTACT US