Public Sector

We utilize design thinking and participatory approaches to enable the digital transformation and modernization of public sector service delivery.

Technology for people.

Service modernization and digital adoption are critical for the public sector. We partner with your teams and engage end users to discover, design, build, and continually improve your digital services.

Davis Pier has worked with us on several government implementations—putting their expertise in government services to work to ensure a seamless, holistic, and successful path to project delivery.

Service modernization fuels service delivery

We help clients with technology strategy, system design, system selection, and have expertise in privacy and information sharing. Our work is intently focused on designing and implementing complex change in the public sector, with a focus on service delivery for citizens.

Digital Government

Public services must deliver a seamless user experience and accessible path to service. Success hinges on human-centred solutions to deliver better digital services to Canadians.  

Regulatory Reform

Solutions to complex regulatory challenges matter—to people’s lives, to economic growth, and to effective policymaking and governance. Our approach integrates digital best practices, design thinking, and user engagement to deliver streamlined service experiences to entrepreneurs and businesses.  

Privacy

The public, community impact, and non-profit sectors have increasing responsibilities for the ethical and secure use of data and consequences for non-compliance. Privacy laws are ever evolving, and it can be a job to keep up. We’ve got you.

Public Sector Insights

Stay up to date on our latest thinking, white papers, and perspectives.

Our work in the Public Sector

Community & Social Services

Expanding Childcare Services in Nova Scotia 

The Challenge In July 2021, the Government of Canada and the Province of Nova Scotia signed the Canada-Wide Early Learning and Child Care Agreement (CWELCCA). This historic agreement is set to transform…

Public Sector

Book a Road Test: Service Modernization

The Challenge The process to book a road test in Nova Scotia was facing several compounding challenges—a restrictive call-only booking option available exclusively during business hours; rapidly increasing demand for the service…